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Delivery & Collections
How much does delivery cost?
Delivery costs vary depending on weight and quantities. Visit our Delivery & Refunds page for more information.
Can i collect my order?
You can collect your order at either of our showrooms (Cork or Dublin). Call or email our team to arrange a collection time at the location of your choice.
How are deliveries made?
Deliveries over 30kg will arrive on a pallet and will usually be dropped via a tail lift vehicle. Our delivery partners will drop it as close to your door as is physically possible and safe.
Due to safety and insurance regulations, we cannot carry your delivery inside your home.
Read more on our Delivery & Refunds page.
Returns & Cancellations
We hope you love your tile and timber flooring products! But if you’ve changed your mind about your purchase, email info@delforno.ie to discuss your return.
Once products have left the showroom we can only take returns if the tile boxes have not been opened, and the items are fit for resale.
We never accept returns on adhesives, grouts, compounds, wood floors, or laminates. This ensures the products we supply are always at their best.
Checkout our Delivery & Returns policy for more information.
Additional Information
Please note that the images and videos we use are for illustration purposes only.
Tiles and wooden flooring are created in batches, and every batch will have slight variations in colour, tone, and texture. That’s why it’s important to have accurate quantities when ordering materials, to ensure they all come from the same batch.
The best way to judge whether you truly like a tile or wooden flooring product is to visit our showrooms and see them in person or order a sample.